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Data security

When you visit our website, we collect personal and anonymous data.
The collection, processing and use of personal data is in accordance with the statutory provisions.
Responsible in terms of data protection law is Pharos Solutions GmbH. You can find the contact details here.
We have not appointed a data protection officer and are not obliged to do so. You can reach us via the contact details.

Collection of personal data
Personal data are individual details, e.g. your IP address, your name, your e-mail address, etc. Part of the data is collected in order to ensure error-free provision of the website. Other data can be used to analyze your user behavior.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
Personal data may be processed in the following cases:
Contact us via contact form, e-mail contacts, fax and telephone call

Contact form
When you fill out the contact form, we collect the data requested in the input mask. For all entries, you must provide us with the information marked with an asterisk (*) so that we can reply to you.
Alternatively, you can contact us via the e-mail address, fax number or telephone number provided. In this case, your personal data transmitted by e-mail, fax or telephone will be stored.

Access data / server log files
For technical reasons Pharos Solutions GmbH processes a limited amount of data (so-called connection data) each time the website is accessed. This data is technically necessary to establish and execute a connection between your device and our servers.
The following data or data categories can be collected:
Date and time of access, URL (address) of the referring website (referrer), web pages that you access via our website, your screen resolution, retrieved file(s) and message about the success of the retrieval, amount of data sent, your Internet service provider, your browser, browser type and browser version, browser engine and engine version, your operating system, operating system version, operating system type, your anonymized IP address and the Internet service provider.
This data is processed separately from other data. These data will not be processed together with other personal data of yours. It is not possible to assign this data to a specific person.

Cookies are text files that enable device-specific information to be stored on the terminal device used. This information is necessary to provide the information offered on our website and to ensure that they function as correctly as possible. This also includes the localization of errors and their correction. If you wish to prevent cookies from being set, all common browsers offer appropriate settings for blocking and deleting cookies. However, blocking cookies may result in the web offer not being perceived or not being perceived in full.

Pharos Solutions GmbH takes the technical and organizational measures required by law to protect personal data from loss, destruction, manipulation and unauthorized access.

You have the option of exercising your “rights as a person concerned” at any time:

  • Right to information pursuant to Art. 15 GDPR.
  • Right to correction in accordance with Article 16 GDPR.
  • Right to cancellation in accordance with Art. 17 GDPR.
  • Right to restrict processing in accordance with Article 18 of the GDPR.
  • Right to data transferability in accordance with Art. 20 GDPR.
  • Right of objection pursuant to Art. 21 GDPR.

Information, blocking, correction, deletion
You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions, insofar as there is no legal obligation to store it.
Personal data will only be stored for as long as necessary to fulfil the purposes stated here or as prescribed by law.
After the respective purpose has ceased to exist or the retention periods have expired, the data will be deleted in accordance with the statutory provisions.

Data portability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

Withdrawal of your consent to data processing
Data processing processes are predominantly only possible with your express consent. You can revoke your consent at any time.
The legality of the data processing up to the revocation remains unaffected by the revocation. If you wish to exercise your rights, please send your request by e-mail or letter to the above address.
In addition, you have a right of appeal to a supervisory authority pursuant to Art. 77 para. 1 GDPR. You can obtain information on this from your local supervisory authority.

Use of plugins and tools

Google Maps
This website uses Google Maps, a map service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), to display an interactive map. By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States.

Google reCAPTCHA
For the protection during the transmission of forms (e.g. contact form, registration for the internal member area) we use in selected cases the service reCAPTCHA of the company Google, Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The service includes sending your IP address and any other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of the company Google apply to this data.

Google Web Fonts
This site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.
To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a default font is used by your computer.

Transfer of data to a third country (EU foreign country)

Your personal data will be transmitted to the following companies in the United States of America (USA):
Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Your personal data will be transmitted to our sister company in Egypt, Pharos Solutions LLC.

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